At LC Diamonds we value our relationship with you and are committed to your complete satisfaction and enjoyment of your purchase. We guarantee your purchase and that the quality of our merchandise will meet or exceed your expectations.
At this time, we do not accept returns or exchanges on Diamonds and Watches.
- If you feel a return/exchange is warranted, please feel free to contact us. A representative from our LC team will provide you with a return authorization slip to fill and put inside the package. No return or exchange will be accepted into our facility without a return slip. We recommend having your package insured to be covered against theft, loss or damage.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Be sure to include all original contents in your return package, including the watch, boxes, documents, accessories, links, straps, buckles, and authentication papers .If items that were sold with the watch are missing or the watch is worn or damaged, we may charge a restocking fee or reject the item.